1. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our website, place an order, contact customer support, or subscribe to our communications.

The types of information we may collect include:

• Your full name, email address, phone number, and billing or shipping address
• Order details, including products purchased, order value, and delivery information
• Payment-related information (processed securely by third-party payment providers)
• Customer service communications and correspondence
• Technical data such as IP address, browser type, operating system, and device information

We do not intentionally collect or store sensitive personal data such as complete credit card numbers or bank account details.

2. How We Use Your Information

We use the information collected for legitimate business purposes, including but not limited to:

• Processing, confirming, and fulfilling your orders
• Communicating with you regarding your purchases, delivery status, or account inquiries
• Providing customer service, support, and after-sales assistance
• Improving our website functionality, products, and user experience
• Preventing fraud, unauthorized transactions, and abuse of our services
• Complying with legal, regulatory, and tax obligations

3. Payment Processing

All payments made through our website are handled securely by trusted third-party payment processors, such as PayPal. We do not collect, store, or have direct access to your complete payment credentials.

Payment processors handle your personal and financial information in accordance with their own privacy policies and security standards.

4. Sharing of Personal Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only with trusted service providers when necessary to operate our business, including:

• Payment processing services
• Shipping and logistics providers
• Website hosting and technical support services
• Customer service and order management systems

These service providers are authorized to use your information solely for performing services on our behalf and are required to protect your data.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance site performance, analyze traffic, and improve your browsing experience.

Cookies are small data files stored on your device. You may choose to disable cookies through your browser settings; however, some website features may not function properly as a result.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data.

To exercise these rights, please contact us using the information provided below.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Company Name: Chongqing Jinglunyun Technology Co., Ltd.
• Email: jingluntech@outlook.com
• Phone: +86 13248406993
• Address: Unit 63-3, 1st Floor, No. 64-3, Hejie Street, Changshengqiao Town, Nan'an District, Chongqing, China